World’s first robotic cashless micro-market retail store uses PAX IM30

PAX Technology, the world's leading payment terminal solutions provider, is excited to announce that the IM30 Android Unattended Payment Terminal (UPT) has been successfully integrated with vending machines at the i-mall concept store in Athens (Greece), which opened earlier this year. The project was successfully completed with the cooperation of PAX Technology’s partners in the region, Transaction Systems (TRSYS) & Novidea.

Using technologically advanced robotic vending machines, the i-mall operates without employees and is open all year round for 24 hours a day. Customers can alternatively buy through a mobile app, collecting products from an automatic locker.

With its large touch screen, camera and 4G connectivity, the IM30 accepts a wider range of transactions (cards, wallets, or wearables) and handles the redemption of digital vouchers, offering flexibility & security to the store’s payment processes, providing a fast and engaging experience for in-store customers.

Payment service providers and/or their merchant customers (such as the i-mall) can easily manage devices remotely through the powerful MAXSTORE platform, monitoring real-time transaction data and creating detailed reports to provide useful business insights.

Mark O’Flynn, Sales Director at PAX Technology, commented: ”Robotic cashless micro markets are redefining consumer behaviour, and we are proud that the IM30 UPT is enabling payment solutions in these new-generation retail stores. The capabilities offered by MAXSTORE are a real game-changer, resulting in fewer calls to helpdesks, fewer terminals sent back for repair and higher operational availability. PAX technology enables seamless transactions with the highest levels of security and is helping to improve how businesses report & analyse data on a global scale.”

Panos Chalkias, TRSYS Managing Director, said: "We are currently experiencing an era where customer satisfaction is an important goal for most businesses, as consumers are in need of frictionless, convenient and safe transactions on a 24/7 basis. Meeting these consumer demands in various industries such as Retail, HoReCa etc. has been feasible through the use of technology. As the volume of unattended payments is booming globally, PAX IM30 UPT and the other PAX unattended terminals provide the optimum path for enabling use of cards in a multitude of unattended transaction environments, and it makes us extremely proud to be part of this path!”

See the store opening video below.